K77 Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction & Applicability

K77 ("we", "us", "Platform") is a trusted online betting platform in Bangladesh. This Privacy Policy ("Policy") explains how we handle your personal information when you use our website, mobile app, and related services.

By using any k77 service, you agree to this Privacy Policy. This policy is part of our Terms & Conditions Should be read in conjunction.

This policy applies to all of the following:

• All registered members of k77
• Anyone Browsing the Site
• Users who have downloaded our mobile app
• Anyone Who Contacts Us via Live Chat or Email

2. Information We Collect

K77 only collects information that is strictly necessary — nothing more. We gather two types of data:

Information You Provide Directly:

• Full name & date of birth
• Mobile number & email address
• Residential Address
• National ID or passport number (for KYC)
• Payment Information (mobile banking number)
• Messages and information sent to support

Automatically Collected Information:

3. How We Use Your Information

Your data is used only for specified purposes. k77 will never use your information for any other purpose without your consent.

• Account management: For the registration, login, and profile update processes.
• Payment processing: For deposit, withdrawal, and transaction verification.
• Customer support: To resolve your queries and complaints.
• Security: To prevent fraud, money laundering, and unauthorized account access.
• Legal obligation: To provide required information to regulatory authorities.
• Service Improvement: To improve platform performance and enhance user experience.
• Promotions: To send you offers and bonuses based on your preferences (opt-out available).
• Responsible Gaming: To identify patterns of excessive betting and provide appropriate support.

The legal basis for processing your data includes: contractual necessity, legal obligations, and legitimate business interests.

4. Data Sharing & Disclosure

K77 never sells your personal data. However, limited information may be shared with trusted parties in specific circumstances:

• Payment providers: To process transactions with payment providers such as Mobile Pay, Nagad, and Rocket.
• KYC Provider: With identity verification service providers (for third-party document verification).
• Cloud Service Provider: For secure server-side data storage.
• Legal Authority: When required by court order or government investigation.
• Fraud Prevention Agency: To detect and prevent unlawful activity.

All third parties are contractually bound to meet k77's privacy standards. They may not use your information for any other purpose.

5. Cookie & Tracking Policy

The k77 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve site functionality.

Types of cookies we use:

• Essential Cookies: Essential for the site to function properly. Used for login sessions and security.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics cookies: To monitor site usage (using tools such as Google Analytics).
• Security cookies: Used to detect fraud and bot activity.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

6. Data Security Measures

K77 uses industry-leading security technology to protect your data. Our security layers include:

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Two-factor authentication (2FA): An extra layer of security when logging into your account.
• Firewall & DDoS protection: Server-level protection.
• Regular security audits: Periodic reviews conducted by third-party experts.
• Data masking: Sensitive information (card numbers, ID details) is partially masked.
• Access control: Only authorised personnel have access to specific data.
• Secure Data Centers: Data stored in ISO-certified data centres with physical security measures.

In the event of a security breach, we will notify affected users by email within 72 hours and take all necessary action.

7. Your Data Rights

Under GDPR and international data protection laws, you have full control over your own data. You may exercise the following rights:

8. Data Retention Period

K77 does not retain any data longer than necessary. Retention periods by data type:

Once the retention period expires, data is securely deleted or anonymised so it can no longer be traced back to any individual.

9. Children's Privacy

K77's services are intended exclusively for users aged 18 and above. We do not knowingly collect data from minors.

If a parent or legal guardian discovers that their child under 18 has created an account on k77, please notify us immediately. We will promptly delete that account and all associated data.

10. Changes to the Privacy Policy

K77 reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address of any significant changes.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• For major changes, a pop-up notice will be displayed on the site.

You may request a copy of any previous version of this policy. If you do not agree with the changes, you may request to close your account.

11. Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:

• Email: support@k77-baji.com (Subject: "Privacy Request")
• Live Chat: Chat button at the bottom-right of the site (available 24/7)
• Response Time: Typically Within 24–48 Hours

Requests for data deletion or access will be completed within 30 days following identity verification. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.